Stay in the loop
Check your order details for available dispatch and delivery updates.
CUSTOMER CARE • OUR POLICY
From our store to your doorstep. Find your delivery options and everything you need to know about returns and exchanges.
Delivery
We deliver across the UAE. Available services, final charges and delivery estimates are confirmed at checkout for your address.
United Arab Emirates| Service | Coverage | Delivery estimate | Base price |
|---|---|---|---|
| Standard Delivery | United Arab Emirates | Confirmed at checkout | AED 20.00 |
| Express Delivery | United Arab Emirates | Confirmed at checkout | AED 30.00 |
Base prices exclude VAT. Final delivery charges and any eligible promotions are confirmed at checkout.
Check your order details for available dispatch and delivery updates.
Keep original packaging and tags until you are happy with your items.
Eligible delivery promotions are applied to your basket at checkout.
Returns & exchanges
Open your order details to check item eligibility and request a return or exchange within the applicable window.
Eligibility windows start from the delivery date.
Open order details and select eligible items for return or exchange.
Use the shipping or collection instructions provided for your approved request.
Our team inspects returned items and updates your request.
Check order details for refund or replacement progress.
Access your order securely to see return updates. Guests verify their email before viewing order details.