Privacy

We process the information you provide to operate the store and respond to your requests. This may include your name, email address, telephone number, delivery and billing addresses, order details, account preferences, and messages or photos sent to support. Optional family profiles and sizing details are used for the features you choose.

Please provide only the information needed for your request. Do not include passwords or full payment card details in support messages.

Order and contact information supports payment processing, delivery, returns, refunds, account security, and customer care. Service providers handling payments, delivery, hosting, or communications receive information needed to provide those services. Payment details entered through a payment provider are subject to that provider’s processing arrangements.

Essential browser storage supports functions such as signing in, your shopping bag, checkout, and saving preferences. Optional analytics is controlled through Manage My Preferences. You can change your analytics choice in that browser at any time. Account notification choices are available in account settings.

Use our Contact page for questions about your information or to request access, correction, or deletion. We may need to verify your identity and consider records needed for existing orders, disputes, or applicable recordkeeping requirements before completing a request. Information about personal data protection in the UAE is available from the UAE Government portal.